Name: CertTracker
Brand: CertTracker
Availability: InStock

Question 1

How long does setup take?

Accepted Answer

Most teams are up and running in under 15 minutes. Add your employees, pick cert types from our industry templates, enter expiry dates — done. You can also bulk-import via CSV.

Question 2

Can I import my existing employee list?

Accepted Answer

Yes. Upload a CSV with employee names, emails, phone numbers, and job titles. We'll create all the records instantly and auto-assign employee IDs.

Question 3

What happens when a certification is about to expire?

Accepted Answer

We send automatic reminders at 90, 60, 30, and 7 days before expiry via email. Pro and Business plans also get SMS reminders. You'll never be caught off guard.

Question 4

Is my data secure?

Accepted Answer

Absolutely. All data is encrypted with 256-bit SSL in transit and at rest. We use Supabase (built on PostgreSQL) with row-level security, hosted on enterprise-grade infrastructure with 99.9% uptime SLA.

Question 5

Can I cancel anytime?

Accepted Answer

Yes, no contracts or commitments. Cancel anytime from your settings page. We also offer a 30-day money-back guarantee — if you're not satisfied, we'll refund your payment, no questions asked.

Question 6

Do you support my industry?

Accepted Answer

CertTracker comes with pre-built templates for Trucking (CDL, DOT, HAZMAT), Construction (OSHA, NEBOSH, ISO 45001), Healthcare (nursing, HIPAA, BLS), Food Service (handler permits, ServSafe, ISO 22000), and Manufacturing. You can also create custom cert types for any industry in any country.

Question 7

Does CertTracker work outside the US?

Accepted Answer

Yes. CertTracker is used by businesses in 20+ countries. While we include US-specific templates (OSHA, FMCSA, HIPAA), you can create custom certification types for any regulatory framework — NEBOSH, ISO, EU-OSHA, or any local requirement. The platform works wherever certifications expire.

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